Shipping Policy

Information:

Processing time:
  • All orders are processed, verified, quality checked, and packaged within 1-3 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
Shipping time:
  • 5-12 days for all Expedited Shipping Orders.
  • 12-30 days for all Standard Shipping Orders.
  • 3-7 days for all Stocked Products.
You will receive an order confirmation upon purchase and then a shipping confirmation via text message and/or email with your tracking number once your order is processed. Please allow 1–2 days to begin tracking your package. You could also contact us via email for help.

Pre-order Orders:
  • All US Pre-order Orders need to wait about 1-3 months if they’re not ready in stock.

What are Happy & Polly’s Shipping Options?

FREE STANDARD SHIPPING

We offer FREE shipping with purchases over US$19. For orders below US$19, it will be charged a shipping fee. Shipping promotion is only valid for shipping addresses worldwide excluding remote areas.